FAQs

Frequently Asked Questions

 

 

What is Furwiper?

 

Furwiper is a brand dedicated to creating innovative and effective pet hair removal solutions. Our flagship product, the Furwiper Pro, is designed to quickly and easily clean pet hair from a variety of surfaces, from furniture and clothing to carpets and car interiors.

 

How does Furwiper work?

 

Our products use a specialized, reusable surface that effectively grabs and traps pet hair with a simple back-and-forth motion. Unlike sticky rollers that create waste and run out, Furwiper products are designed for durability and can be used again and again.

 

On what surfaces can I use my Furwiper?

 

You can use the Furwiper Pro on most fabric surfaces, including:

  • Sofas, chairs, and other furniture

  • Bedding and blankets

  • Clothing and coats

  • Car seats and carpets

  • Rugs and carpets

 

How do I clean my Furwiper?

 

Cleaning your Furwiper is a breeze! Simply open the compartment on the device to empty the collected pet hair. For a more thorough clean, you can wipe the surface with a damp cloth or a mild soap and water solution. Allow it to air dry completely before using it again.

 

Is Furwiper safe for all types of fabric?

 

Yes, our products are designed to be gentle on fabrics while being tough on pet hair. However, we recommend testing a small, inconspicuous area first, especially on delicate or sensitive materials like silk or velvet.

 

Do you offer a warranty or guarantee?

 

We stand by the quality of our products. Furwiper offers a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund. Please see our Returns Policy for more details.

 

How long does shipping take?

 

Shipping times can vary based on your location. Standard shipping within the US typically takes 10-20 business days. You can find more specific details and international shipping information on our Shipping Policy page. You will also receive a tracking number via email once your order has been shipped.

 

What if I have another question?

 

We're here to help! You can reach our customer support team by using the Contact Us form on our website or by emailing aleksamarjanovic209@gmail.com. We aim to respond to all inquiries within 24-48 hours.